Manage orders
Register your own purchases, track delivery status and receive personal updates.
DE • From Germany, with Care. GH
Shop in Germany,
arrive with care in Ghana.
Heimatdienst blends German precision with Ghanaian warmth. We receive, consolidate, and deliver your purchases with a personal concierge service – reliable, transparent, and human.
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Heimatdienst Portal
Everything in one place – your personal homeland service hub
The portal connects you to your shopping in Germany: create orders, book concierge services, track shipments and check prices – at any time, transparently and mobile-friendly.
Request shopping service
We procure desired products for you in Germany or Europe.
Concierge Responsibilities
Conveniently transmit special requests and small errands digitally.
Track shipments
Transparent timeline from check-in in Germany to delivery in Ghana.
View prices & rules
Box prices, fees and guidelines can be accessed at any time on the portal.
Shop like you are still in Germany
With Heimatdienst you can order from any German or European online store – think Amazon, DM, REWE, Rossmann, or MediaMarkt.
Ship straight to our Heimatdienst warehouse in Germany and we personally receive every parcel for you.
We handle intake, consolidation, shipping, and customs so your favourite products arrive in Ghana safely and on time.
SHOPPING
CONSOLIDATION
SHIPPING
DELIVERY
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How it works
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Shop online
Use our German warehouse address or send us the product links you love.
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Share order details
Send tracking info and special notes through the portal or via WhatsApp.
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We handle the rest
Intake, inspection, consolidation, shipping, and customs – handled with care.
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Receive in Ghana
Collect in Accra or enjoy secure door delivery across the country.
Why choose Heimatdienst?
Concierge, not chaos
We manage shopping, intake, consolidation, and delivery with one trusted team.
Transparent pricing
Clear box rates that include customs, insurance, and personal support.
Predictable departures
Regular shipping rhythms from Germany to Ghana so you can plan ahead.
German precision, Ghanaian warmth
Reliable logistics paired with the human touch your family deserves.
Bilingual concierge support
Talk to us in English or German via the portal and WhatsApp.
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What you can order
Everyday German favourites – groceries, baby and personal care, vitamins, cosmetics, electronics, and home essentials.
If it is available in Germany or Europe, Heimatdienst delivers it reliably to Ghana.
GroceriesBaby & careVitaminsCosmeticsElectronicsHome
Important:
No perishable goods (no fresh food, meat, or refrigerated items).
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Your connection to home
Heimatdienst is more than a delivery service – it is your bridge between life in Germany and family in Ghana.
Hold on to the brands, quality, and emotions that feel like home.
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DE
GH
Ready for your next delivery?
We handle shopping, shipping, and the personal hand-off—so what you love in Germany arrives safely back home in Ghana.